Contact Us

  • Order History

    Access past orders, view details, and download invoices whenever you need.

  • Payment & Refund

    Learn everything about payment options, billing concerns, and refund process issues.

  • Track Order

    Track your shipment in real-time and stay updated on delivery status.

  • Return & Exchange

    Review our business policies and request product returns or exchanges with ease.

  • Cancel Order

    Cancel an unshipped order quickly through your account or contact the support team.

  • Report an issue

    Submit any product or delivery concerns for timely resolution and support.

You Fill , We Follow Up

Get Started With Pumpd

Let’s Connect And Support Your Wellness

 Have questions or need guidance? We’re here to help. Our team is ready to assist you with product information, usage tips, or anything else you need on your wellness journey.

 +91 98553 98533
Assistance hours: Monday - Friday 6 am to 8 pm EST

info@pumpdstore.com
Assistance hours: Monday - Friday 6 am to 8 pm EST

Janus Biotech India Pvt Ltd Building No-84
Raipur Kalan Chandigarh-160102

Frequently Asked Questions

What is your return policy?

We currently do not accept returns. However, if your product is damaged, defective, or incorrect, please contact our support team for a quick resolution.

How can I track my order?

Once your order is confirmed, you’ll receive an email with tracking details. You can use that link to monitor your shipment in real-time.

Can I cancel or change my order after placing it?

If your order hasn't been shipped, you can request a cancellation or a change. Please get in touch with us as soon as possible.

 What payment methods do you accept?

We accept all major payment options, including debit cards, credit cards, and UPI for a secure checkout experience.

How do I get in touch for support?

You can reach us through the contact form on our website or email our support team directly. We’re here to help with any questions or concerns.

Get Clear Answers, Quick Resolutions, And Dependable Service—Because We Believe Your Experience Matters Just As Much As Your Wellness.